Support

Everyday Tools Offline runs its utility workflows locally on iPhone, iPad, and Android. No account is required.

Before contacting support

• Update to the latest store build and restart the app.
• Confirm photo or camera permission in system Settings if a picker, save action, or QR scanner is unavailable.
• For document or bank-statement issues, confirm that the file format and size are supported and that the file is available locally.
• Network access is used for remote configuration and external support/store links. Core tools remain available without uploading your selected files. The iOS 0.1.4 release has no ads or consent-form requests; Android 0.1.4 may include consent-managed interstitial ads.
• Offline File Beam supports files up to 20 MiB. Sending and receiving require two nearby devices running the app; the QR transfer itself does not use a network.

What to include

Tell us your device model, operating-system version, app version, the tool you opened, and the steps that led to the issue. Do not email bank statements, QR contents, private documents, personal photos, or other sensitive source files.